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Contents
Import Clients from the Interim Verification Tool
If you recorded clients in the Group CDD Tool (Interim), you can now import the Excel files you saved instead of entering each client again. Only Account Owner and Admin users can import.
| Step | What you do |
|---|---|
| 1 | On the Clients screen, select Start. |
| 2 | Select Importing clients from a spreadsheet. |
| 3 | Add up to 10 Excel files saved from the Group CDD Tool (Interim), then import them. Each file is imported separately, so a file that fails doesn't stop the others, and any file that doesn't import is listed. |
| Change | What it means for you |
|---|---|
| What's imported | Clients, related parties, relationships and group members, with their risk and compliance details. Trust, SMSF, Company and Partnership details such as binding powers, trust deed sighted and ATO compliance status appear on the Governance & Authority card. |
| Imported label | Imported clients show an Imported label in the client list. |
| Statuses | Imported clients start at CDD In Progress. They start at Active if the file records a complete acceptance decision approved by a user in your firm. |
| Initial CDD risk assessment | The questions from the tool appear under Risk factors imported from interim client form, with a rating already selected: Yes answers are rated Medium or High, No answers Low, and unanswered questions N/A. You can change any rating and add notes. The overall ratings use the highest rating across the imported and standard risk factors. |
Billing Imported clients arrive with CDD already started, so each one is billable from the month you import it. You won't see the billing confirmation that appears when you start an initial CDD yourself. The charge covers maintaining each client's CDD record in Firm Verify, including ongoing CDD.
Check for existing clients first The import doesn't check for clients already in Firm Verify. Every client and related party in a file is created as a new record, so importing a client you've already added creates a duplicate. Importing the same file twice doesn't create it again.
For further information, see Import Clients from the Interim Verification Tool, Clients - Interim Verification process and Firm Verify Pricing and Billing.
Quick Filters on the Dashboard
The Quick Filters you save on the Clients screen now also appear on the Dashboard, so you can open a filtered client list in one step.
- On by default – the Clients - Quick Filters widget sits at the top right of the Dashboard and shows each Quick Filter's name and the number of matching clients.
- One-click filtering – select a Quick Filter to open the Clients screen with that filter applied.
- No Quick Filters yet – the widget prompts you to save one on the Clients screen.
- Your layout – move the widget or turn it off when you customise your Dashboard.
For further information, see The Dashboard and Clients Screen Filters.
Open Clients in a New Tab
You can now keep a group open while you work through its members in other tabs.
- Client list – right-click a client to open it in a new tab or window, or to copy its link.
- Relationships – linked clients on a client's relationships now show as links. Select one to open that client, or right-click it to open it in a new tab or window.
For further information, see How to Add and Manage Clients and Clients Screen Filters.