If you verified an individual's identity outside Firm Verify, for example with BGLiD in CAS 360 or another provider, you can record that check in the client's initial client due diligence (CDD) instead of running a new one. You can upload the verification report to the client's documents, then record how and when the client was verified.
Contents
Before you start
- Add the client to Firm Verify. See How to Add and Manage Clients.
- Have the verification report from the other system on hand. You'll need its date, reference number and result.
- Check that the outside check meets the requirements of your firm's AML/CTF program.
Attach the verification report
Supporting documents are optional, so you can skip this section and record the check without the report. To keep the report with the client's record, upload it to the client's documents first, then attach it when you record the check in initial CDD.
| Step | What you'll see |
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1
Select Clients, then select the three dots in the client's Actions column and select View. |
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Under Record, select Documents, then select Add Document. |
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Complete the Add Document form:
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4
Check that Matches onboarding information? and Any concerns? reflect the report, then select Save. |
Record the check in initial CDD
You record the check in the Identity Verification step of initial CDD. To start initial CDD and complete the other steps, see Initial Client Due Diligence.
| Step | What you'll see |
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1
In Verification Method, select how the client's identity was verified:
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Complete the rest of the step:
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If you uploaded the verification report, select Add document, then Select from Client documents, and choose the report. |
For an individual related party verified outside Firm Verify, do the same on their card in the Related Parties step.
What Firm Verify records
The Initial CDD record shows the details you enter in Identity Verification, such as the verification method, outcome, date and notes, and lists any document you attach. It doesn't show the content of the report.
Firm Verify doesn't read attached reports, so recording an outside check doesn't complete any CDD step for you. You complete each step and select Generate, as for any other client.
Frequently asked questions
Select a question to see the answer.
Why do I upload the report as Photographic ID?
There's no document type for a verification report. The report shows that the client's photographic ID was checked, so Photographic ID is the closest match, and it's one of the types initial CDD accepts for an individual. Use Document Name and Document Description to show that the document is a verification report.
I verified the client with BGLiD in CAS 360. Do I need to verify them again in Firm Verify?
No. You don't need a second check just because the first one was in CAS 360. Record the CAS 360 check in initial CDD, using the steps above.
Will my CAS 360 BGLiD results appear in Firm Verify automatically?
Not yet. BGLiD results from CAS 360 don't come across to Firm Verify, so record them using the steps above. An integration between CAS 360 and Firm Verify is planned. See Planned Integrations 2026.
Will adding the client or recording the check cost anything?
Adding a client is free, including clients imported from CAS 360. The CDD entity fee starts when you start initial CDD on the client, which you need to do to record the check. Recording an outside check doesn't incur a verification check fee; that fee applies only to checks completed through Firm Verify. See Firm Verify Pricing and Billing.
What if I ran the BGLiD check in Firm Verify?
The results are on the client's Identity Verification tab. See Client ID Verification. To record that check in initial CDD, see How do I record a BGLiD check in initial CDD? in Initial Client Due Diligence.
Related articles
For questions about BGLiD checks, see BGLiD — Frequently Asked Questions.
Last checked against the 5 November 2026 release.