Contents
Platform
Notifications
A bell icon in the top navigation bar gives all users real-time in-app notifications for key events in the AML/CTF workflow, with an unread count badge and a dropdown panel.
Events that trigger a notification:
- A document is sent for review
- A review is cancelled
- A document is approved
- A document is rejected
- A suspicious file is detected on upload
- An outbound email fails to send
All notifications are broadcast to all active users in your firm. Per-user notification preferences and outbound email or push delivery will be added in a later phase.
Program
Send for Review — Email Workflow
When you send a Program document for review, the nominated reviewer receives an email notification with a direct link allowing them to approve or reject the document — without needing to log in to Firm Verify.
How it works:
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1
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Send a Program document for review from Risk Assessment > Send for Review, Policy > Send for Review, or Process > Send for Review. |
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The reviewer receives an email using your firm's default or custom email template. |
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3
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The reviewer clicks the Review button in the email, which redirects them to Firm Verify. |
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4
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The reviewer sees the items tagged Under Review, clicks Review, then selects Approve or Reject. |
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5
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The document status updates automatically in Firm Verify and all active firm users are notified via the Notifications bell. |
You can customise the email your reviewer receives under Settings > Email Templates.
Program Report Generation
When you complete the Generate Program wizard and select Generate Program, Firm Verify will produce a single combined PDF report containing all selected components in order:
- Cover page
- Risk Assessment
- Policy
- Process
The report format follows the same output style as the individual Risk Assessment, Policy, and Process reports.
Settings
Email editor — insert image and upload file
The email editor toolbar in Firm Verify now supports inserting images and uploading files. These options are available when editing email templates under Settings > Email Templates.
New toolbar options:
- Insert Image — embed an image directly into the body of your email template
- Upload File — attach a file to your email template