Overview
The Training Register gives your firm a single, downloadable view of AML/CTF training completion across your users and Key Personnel, supporting your ongoing training obligations under the AML/CTF Act.
Contents
- Overall Training Register
- Individual Training Register
- How Training Status is worked out
- Who can view or download registers
- Frequently asked questions
Overall Training Register
The Overall Training Register lists every user and Key Personnel record for your firm alongside their training status, so you can quickly identify who still has incomplete training. The document itself is headed with your firm name and the report date, followed by a row for each person.
Where to find it
Go to the Global Personnel screen and select Training Register download, then choose PDF or Excel.
| Column Header | What it shows |
|---|---|
| Name | The user or Key Personnel record. |
| Role | All applicable roles and designations for that person. |
| Training Status | Complete or Incomplete, based on that person's training records. |
| Incomplete Trainings | The specific trainings still outstanding for that person. |
Every current user and Key Personnel record appears on the Overall Register, including anyone with no training records yet. See Training Status below. A deactivated or ceased personnel record still appears on the register; a deleted personnel record is excluded.
Individual Training Register
The Individual Training Register shows the full training detail for one person, rather than the firm-wide summary. The document is headed with that person's name, role, overall training status, and the report date, followed by a row for each training record.
Where to find it
Open that person's profile screen and select Training Register, then choose PDF or Excel.
| Column Header | What it shows |
|---|---|
| Training Name | The name of each training linked to that person. |
| Training Provider | The provider recorded against that training. |
| Course Status | Complete or Incomplete for that specific training. |
If the person has no training records at all, the Individual Register shows an empty state rather than an error. On the training screen itself, you can also use the search bar to find a specific course by name.
How Training Status is worked out
- Complete - every training record for that person shows a complete status.
- Incomplete - one or more training records are not yet complete.
- No training records yet - a training record is only created once a course has actually been started, so someone who hasn't started any course has no records to mark complete. Their status shows as Incomplete until at least one training is recorded and completed.
- Point-in-time snapshot - the PDF or Excel file reflects the moment you selected Export Register, not a live view. Re-export to see the latest status.
Who can view or download registers
| Role | View |
Download |
|---|---|---|
| Admin | ✔ Yes |
✔ Yes |
| Firm Admin | ✔ Yes |
✔ Yes |
| View Only User | ✘ No |
✘ No |
Frequently asked questions
Does the register update in real time?
No. Each PDF or Excel export is a snapshot at the time you download it. Export again to get the current status.
Why does a user with no training show as Incomplete?
A person only shows as Complete once every training record they have is complete. With zero records, there's nothing to mark complete, so the status defaults to Incomplete.