Overview
An AML Potential Match means the contact's identity has been verified, but the AML/PEP check flagged a possible match against a watchlist, sanctions list or PEP list. It needs your review before verification can be completed.
Review the match, decide the outcome, and set the AML status to Manually Verified or Manually Failed to finish verification.
What you need to do
1. Open the Clients screen and select the individual contact you want to review.
2. Go to the Identity Verification tab and find the contact's results.
Please Note
AML status shown in amber means the AML/PEP check has returned a possible match. This needs to be reviewed and actioned.
3. Click Results, or select Actions | View Results.
4. Review the match. The AML Results section is flagged "Action Required". View the results to see who the match is against.
5. At the bottom of the AML Results section, use Override AML status and choose
- Manually Verified: the match is not a concern.
- Manually Failed: the match is a genuine hit.
6. Add a reason. The Reason field is required.
7. Click Save. Verification is now complete.
Note
AML/CTF checks can return false positives. Where this happens, the Compliance Officer should review the result and manually clear it in FirmVerify.